The Brain / FAQ

The Brain, Explained.

Straight answers about how The Brain works, what your team can do with it, and what happens to your business information along the way.

Professional team working together in an office
Frequently Asked Questions

What businesses want to know about The Brain.

01 The Basics
What is The Brain?

The Brain is Teknovate's business AI experience, powered by Synthreo. It gives teams a managed environment for working with AI, business knowledge, files, tools and configured AI experiences.

How is The Brain different from consumer AI tools?

Consumer AI is typically used through individual accounts. The Brain is designed for a business environment where access, models, permissions and AI resources can be managed around the organization.

What can my team use The Brain for?

Teams can use The Brain to find information, summarize material, work through ideas, create drafts, work with files and support repeatable business processes.

Does The Brain replace the software we already use?

Not necessarily. The Brain is designed to work alongside the tools and processes your organization already relies on.

Does everyone have to use the same AI model?

No. Model availability can be configured within the business environment depending on the needs of the organization.

02 Security + Data
Will my prompts and responses be used to train AI models?

Synthreo states that model calls use Zero Data Retention and that prompts and responses are not retained by the model provider for model training.

How is business information protected?

Security controls include encryption at rest using AES-256 and encryption in transit using TLS 1.2+, along with access controls and client separation.

Can another business access our environment?

Business environments are separated so that one client's users, information and configuration are not shared across other client environments.

How is user access controlled?

Access controls can include multi-factor authentication, permissions and single sign-on depending on the organization's configuration.

What about compliance requirements?

Compliance needs depend on the organization's configuration, use case and information being processed, and should be reviewed as part of implementation.

03 Using The Brain
Do employees need AI experience to use it?

No. Employees can interact with The Brain using everyday language rather than needing to learn code or operate a technical AI system.

Can The Brain be tailored to different departments?

Yes. AI resources can be configured around different teams, knowledge, responsibilities and business needs.

Can we control what employees have access to?

Yes. Access can be structured around users, permissions, roles and business need.

How do we get started?

Start with the business problem rather than the AI. Teknovate can help identify where The Brain could fit into the way your organization already works.

Still Curious?

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